Customer Care

Shipping & Delivery

Europe: Kindly see our  ‘Shipping and Returns’  page for information.
USA: We offer free shipping within the continental United States. For further information please visit our  ‘Shipping and Returns’  page.

Privacy & Security

We extend to our customers the same privacy protections that we ourselves expect! We will never sell your personal information to another company.

Returns & Replacements

Europe: Kindly see our  ‘Shipping and Returns’  page for information.
USA: We offer free shipping within the continental United States. For further information please visit our ‘Shipping and Returns’  page.

Ordering

Email: Customer-service@Vedaroma.com

• for more information about our products
• to place an order
• for enquiries about your order

Contact Us

Phone: +41 (0)22 534 98 60

Email: Customer-service@Vedaroma.com

• for general information
• for wholesale orders 

Email: info@VedAroma.com

• for information about careers with VedAroma
• for inquiries re our affiliates programs (coming soon!)

Email:marketing@vedaroma.com 

Payment, Pricing & Promotions

Europe Shop: Payments can be made with your choice of Credit or Debit card, or Standard PayPal for Paypal members.

USA Shop: PayPal and various credit cards payments options are offered.

Currency: Our prices for the USA shop are US Dollar based. The European shop is Euro based.

Viewing Orders

To view your order, click ‘Account’ at the top of this page.

Opening an Account

Each Shop, whether Europe Shop, European Perfume Shop or USA Shop has its own Customers Accounts, so when you place an order and register, an account will be open and saved for your future orders in the same Shop that you will be placing your order; for example, if you wish to buy Essential Oils at the Europe Shop and open an account in there, and then wish to order from the European Perfume Shop you will need to open an account in the Perfume Shop as well.

This is because each Shop has its prices, shipping and tax rules according to its location. If you have any question re this, please do not hesitate to contact us.

Updating Account Information

Go to ‘Account’, at the top of this page, and update your information as needed.

Thank you for shopping with us,

Your dedicated,

VedAroma Team